Shipping policy

Shipping Policy

 

Processing & Shipping Times

Orders are processed within 1-3 business days. While we aim to ship the next day, occasional delays may occur. If there are any significant delays, a notice will be posted on our website.

We do not offer expedited processing, but customers may select faster shipping options at checkout based on carrier availability.

Shipping Carriers & Rates

We ship via USPS, UPS, and FedEx, using the best available rates at checkout. Shipping options vary depending on your location and chosen carrier.

• U.S. Orders: Free shipping on orders over $100.

• International Orders: Shipping rates are automatically calculated at checkout. Customers are responsible for any customs fees or import duties.

Lost, Stolen, or Damaged Packages

• Lost or Stolen Packages: We are not responsible for lost or stolen packages once they are in transit. All orders include standard shipping insurance up to $100, and additional insurance can be purchased before checkout. If an issue arises, we can assist with filing a claim.

• Damaged Items: If your order arrives damaged, please contact us within 3 days of delivery with photos so we can assist with an insurance claim. See our Return & Refund Policy for more details.

Incorrect Addresses & Delivery Issues

Please ensure your shipping address is correct at checkout. If an incorrect address is provided:

• Orders returned due to an incorrect address will require additional shipping fees to be resent.

• We are not responsible for orders lost due to incorrect addresses.

Order Tracking & Support